Twenty five years ago, the Ward family was not thinking about windows and doors.
The only thing we knew about windows and entry systems was how to open and close
them. A lot has changed since then. We think about windows and doors all the time
and how we can make them better.
We started in the industry as installers, supplying installation services for various
manufacturers. Through this experience, we have had the opportunity to see, both,
good and not so good products.
The quality of some of the product was substandard and attention to detail was non-existent.
Yet these manufacturers flourished. We asked ourselves: Why should the unsuspecting
public have to settle for product that did not meet their expectations and did not
last the “Lifetime” that was promised? It became difficult to stake our reputation
on the installation of product we did not believe in. We had to make a change!
“We can do it better”
We certainly learned what not to do and, from an installation
standpoint, we knew exactly how to make products “installer-friendly” A true test
of the quality of your products is that your installers have to believe in it.
You cannot make a window installer-friendly without adding something substantial
to the construction. Wardco has done that with the help of Royal Building Products.
Royal supplies Wardco with all the extrusion for our windows and have been doing
so since 2005. Royal is, and has been, the industry leader for decades and continue
to grow as part of a multi-billion dollar company
The quality of the extrusion we receive allows us to make one of the best vinyl
windows available in the industry. While some manufacturers reduce the cost to produce
their windows by using thinner vinyl and offshore hardware, we endeavour to make
our window better, not cheaper. You will never see metal reinforcement inside our
extrusions – they transfer cold – and since we have one of the thickest extrusions
around, we do not need reinforcement.
2013 - Year of Change
In 2013, we are recertifying all of our vinyl
windows with CSA and Energy Star. We have had great ratings for years and they were
in line with competitors, but that is not good enough for us. We have also certified
our door systems to meet the new building code requirements. That involved changing
sills to a much more expensive, adjustable, fully composite substrate sill system
that is the best system we have ever seen. We tried to certify to the new standards
with industry common, self-draining sills and they would not make the grade.
We are using Ashland for all our window hardware. Their products have been providing
us with outstanding results and, best of all, they are made in North America.
With Royal's help, we launched a brand new casement profile.
This profile allow us to utilize sealed glass units from 3/4” to 1-3/8” covering a
wide variety of double and triple glazed scenarios and making the product suitable
for almost any climate.
We have also redesigned our single hung and double hung windows and, after CSA/NAFS
testing and certification, Wardco is proud to announce that our single hung window
received the highest grade possible, not only for a single hung window, but for
any style of operating window – A3 & B7 (air & water tightness respectively). This
window achieved these numbers straight from production, on the first try. No modifications
were required and that is unheard of in this industry! This means that there is
not a better single hung window available and you would have to look very hard to
find one as good.
We redesigned and improved the entire
line-up of windows and doors. Sure, we were pleased with the quality of our products,
but we cannot sit back on our hands and say: look what we have done in the past.
That is what happened in the North American auto industry and gave the off-shore
competitors a chance to overtake them. It was a great wake-up call. Look at the
outstanding product that comes from our neighbours at Ford now. They did not sit
on their hands and they now produce some of the finest vehicles available. You can
also bet they are not done making improvements. Neither are we! If you are going
to take a page from someone’s book, who better than Henry Ford’s?
With the information superhighway at everyone’s fingertips, the consumer has become
much more aware and informed. But that does not eliminate the confusion. If it were
that easy, you would not see windows with a life-span of 5 years or less – with
1-year warranties – in million-dollar-plus homes. But that is often the case in
order to save a few dollars. It seems funny that one of the most important aspects
of a home is the first place people look to save money.
At Wardco, we are never going to offer the bare minimum. You cannot buy windows
from us that do not have high performance glass or an energy star rating. You also
cannot buy a “builder grade window” from Wardco. We only have one line of windows
with accessories available to suit almost any application. Builders, who use our
products, do so for the quality and the longevity of the product. They care about
the quality of the homes they build or renovate and they want quality windows and
doors. The Wardco family cares about the quality of our product and we care about
If you are a homeowner looking for windows or doors, ask your local builder, contractor
or dealer for Wardco Window & Door Manufacturing or contact us and we will put you
in touch with an authorized Wardco distributor in your area.
If you are an architect, builder, contractor or dealer, looking for the right window
and door products to meet your discerning quality standards, contact us to find
out how to become and authorized distributor today.